Privacy policy

Effective Date: March 2, 2026

Douglasville Prints (“Douglasville Prints,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit Douglasvilleprints.com or contact us.

If you have questions, contact us at shop@douglasvilleprints.com.

1) Information We Collect

A. Information You Provide to Us

We may collect information you provide when you:

  • Place an order

  • Create an account (if available)

  • Upload artwork files

  • Contact us by email or phone

  • Subscribe to marketing messages (if available)

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment status information (we do not store full card numbers)

  • Artwork and file uploads you submit for printing

  • Any messages you send to us

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed and time spent

  • Referring website (if any)

  • General location (city/state level)

This data helps us improve website performance and security.

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates, shipping details, and support

  • Review artwork uploads for production readiness (when applicable)

  • Prevent fraud and secure transactions

  • Improve our website, products, and customer experience

  • Send promotional emails/texts only if you opt in (you can unsubscribe anytime)

3) How We Share Your Information

We do not sell your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, such as:

  • Payment processors (to process payments)

  • Shipping carriers (to deliver your order)

  • Website and hosting providers

  • Analytics and security tools (to improve performance and prevent abuse)

These providers are permitted to use your information only to perform services for us.

4) Artwork Uploads & Customer Files

If you upload artwork, you confirm you have the rights to use it. We use uploaded files only to:

  • Produce your order

  • Communicate with you about quality or production issues

  • Maintain order records

We do not claim ownership of your artwork.
We may retain your files for a reasonable period for reprints, support, and recordkeeping unless you request deletion (see Section 9).

5) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand site traffic and improve performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6) Email & SMS Marketing

If you opt in, we may send promotional messages.
You can unsubscribe anytime by:

  • Clicking unsubscribe in an email (if included), or

  • Replying STOP to text messages (if enabled), or

  • Contacting us at shop@douglasvilleprints.com

7) Data Security

We take reasonable steps to protect your information, including administrative, technical, and physical safeguards. However, no online method is 100% secure, and we cannot guarantee absolute security.

8) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

9) Your Privacy Rights & Choices

Depending on your location, you may have rights to:

  • Request access to personal information we hold about you

  • Request corrections

  • Request deletion (where applicable)

  • Opt out of marketing communications

To request changes or deletion, email shop@douglasvilleprints.com with your name and order details (if applicable).

10) Third-Party Links

Our website may include links or embedded content that is not controlled by us. We are not responsible for the privacy practices of those third parties.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The newest version will always be posted on this page with the updated effective date.

12) Contact Information

Douglasville Prints
Website: Douglasvilleprints.com
Email: shop@douglasvilleprints.com
Phone: 17069411991
Address: 123 Love St, Douglasville, GA 30135